Compatible with Laptop Models:
Lenovo Thinkpad E550 E550C E555 E560 E560C E565
Q1. Is the keyboard new?
A: Yes, all the keyboard is Brand New.
Q2. Is the keyboard original?
A: Yes, all the keyboard is original, it all from the original factory.Replacement/OEM laptop keyboards also available.Let us know please if need.
Q3. How can I trust you?
A: We are gold suppier on Alibaba, we have many clients over the world.
Q4. When will you start preparing the order?
A:We will start preparing the goods as soon as we receive the bank slip of the payment.
Q5. How long it takes to prepare the order?
A: Generally it is 2 - 5 days if the goods are in stock. 10 - 30 days for customize Order , Normally depends on order quantity.
Q6. How will you deliver my goods?
A: We could ship the goods by express(EMS, DHL, UPS, FedEX, TNT), by Air,by Sea or as your request.
Q7. Can we ship the goods by our forwarder?
A: Of course no problem. They can pick up from our warehouse.Or We send to your forwarder warehouse if you could provide their contact information.
Q8. What payment method do you accept?
A: T/T ,West Union,Paypal,Moneygram,Bank Transfer.Or place order on alibaba.
Q9. Have you tested all the keyboard before shipping?
A: Yes, 100% test before packing.
Q10. How about the warranty?
A: All the keyboard warranty is 12 months.