info@xcparts.com
0755-36983848
FAQ
  • FAQ

    Can I use Paypal?

    For sample order like 1-5pcs, we can accept Paypal, but for the next orders in the future, we only accept Western Union and T/T.

    What's your warranty policy ?

    All our products are 12 months warranty. If the man-made damage is found during the guarantee time, we can repair for you and charge the maintain costs generated by this. If the batteries/adapters have any problems under normal working condition, we will repair and replace good ones to you. You will only pay the shipping cost to return the defective goods to us and we will take charge the cost to send new ones to you.

    What's your Sample Free policy?

    We will send the sample to you after you pay. If you are satisfied with our sample, you can keep it and we will refund in your new order. If you are not satisfied with our sample, you can reject it and send back to us. We will return you the sample cost.

    Can you accept OEM/ODM serice business?   

      Yes,we accept.

    Can we customize the package?

      Yes,of course.

    What  is the lead time?

      3-5 days for small order,7-30 days for large order.It depends on the stock and the order situation.

    What's the RMA?

      1%-3%

    What is the payment terms?

      Standard payment terms: T/T in advance. Small amount: Western union or Money Gramm.
1
Join Us
© 2019 Shenzhen Xichen Technology Co., Ltd. Sitemap
HOTLINE
  • 0755-36983848